Frequently Asked Questions
Thank you for your question — we’re always happy to explain how the IceKap can help bring relief. Cold therapy has been used for centuries to ease headaches, calm inflammation, and soothe pain. When the head and scalp are exposed to cold, the blood v
We designed the IceKap Cool Cap to give people a more effective and comfortable way to get relief compared to typical ice packs or basic cooling caps. Here’s what makes it different:. Longer-lasting cold: The IceKap uses medical-grade gel packs that
Great question! Cold therapy is the practice of applying cold temperatures to specific parts of the body to help relieve pain and promote healing. It’s a simple, natural approach that has been used for centuries to soothe headaches, inflammation, and
Many of our customers use their IceKap every day — and often more than once a day for ongoing headache or migraine relief. We recommend starting with a 30-minute session to see how your body responds to the cold therapy. If it feels soothing and comf
Medical-grade gel packs are manufactured to the highest standards, and are designed to stay cold for much longer than a conventional ice pack — remaining below room temperature for 2-3 hours, on average, compared to less than 30 minutes for consumer-
You certainly can! Some people find relief from applying warm compresses to their head, and you can do that with your Cool Cap. Just take the gel packs out of the cap and microwave them in 10-second increments, or submerge them in warm water. But be
You should definitely consult with your doctor first if you believe you have a head injury. But head cooling has been shown in studies to reduce inflammation and support recovery*, so Icekap is definitely something that could help. *Harris B, Andrews
Well, not that we’ve ever, EVER tried this ourselves, but our sister’s friend’s uncle’s cousin once tried it and said that it works really well. 😀.
Yes! Each gel pack can be removed whenever you need to like when you need to machine-wash your Cool Cap, or when you want to use the ice-cold packs separately to provide targeted relief. If you’re using your Icekap Cool Cap a lot, you might want to i
We offer a 60-day, no-questions-asked, money back guarantee. If you aren’t satisfied with your Cool Cap for any reason, email us at [email protected] and we’ll arrange a refund or exchange.
If you start from room temperature, your packs should be cool enough to use after about 4 hours in the freezer. But because they’re medical-grade packs, they’ll continue to get colder for up to 24 hours — at which point they’ll be colder and last lon
Your Cool Cap has 5 pockets for gel packs: 1 across the forehead, 2 on the temples, 1 across the back of the neck, 1 on the top frontal region of your head. We designed it this way because these are the most common regions that headache sufferers exp
Here is a simple tool that can help you track and hopefully start to understand what your triggers might be as well. Feel free to download and print this or use it as inspiration for your own tracking method.
While the original design of our product wasn't specifically for chemotherapy use, we're delighted to hear that it's been beneficial for many of our customers going through chemotherapy treatments. Some people are using it for "scalp cooling" and oth
Wear it in Reverse for Sinus Relief: The Icekap Cool Cap can be worn backwards, which means you can wear it in a way that targets your sinus areas more directly. Adjust the cap so that the cold packs sit over your sinus areas – typically the forehead
Yes, you can use the Icekap Cool Cap with both warm and cold gel packs at the same time, depending on your specific needs and comfort. This flexibility allows for targeted relief in different areas of the head and neck simultaneously. Here's how you
volume: approximately 262ml each. weight: approximately 270g (+/- 5g). 2 x #1 Gel Packs come with a Icekap Cool Cap. volume: approximately 58ml each. weight: approximately 60g (+/- 5g). 2 x #2 Gel Packs come with a Icekap Cool Cap. volume: approxima