<div id="isPasted" style="box-sizing: border-box; margin-bottom: 30px; text-align: center; position: relative; color: rgb(68, 68, 68); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin-bottom: 0px;"><h1 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="isPasted" style="line-height: 1.2; margin: 0px 0px 0.75rem; color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping Policy</h1><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">$9.99 2 Business Days Shipping on all Continental U.S. orders<br data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">$29.99<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;Standard Shipping (3-7 Days) for Hawaii &amp; Alaska<br data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We are currently not able to process orders to PO Boxes<br style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Icekap.com<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;does not ship to Canada<br data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please use&#xA0;Icekap.ca<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-bottom: 0px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; text-align: start;">&#xA0;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="margin-bottom: 0px; color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">for Canadian Orders As of Aug 8, 2024 we are only able to fulfill orders from our website to people living in the USA and UK. Other international orders are currently on pause unfortunately while we solve some logistics issues.&#xA0; <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(235, 107, 86);">International orders do not include duties or taxes&#xA0;<br data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping Charges are determined at checkout on international orders <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All Fees will be due upon receipt </div></div><h3 id> </h3>

Shipping Policy

Measure Twice, Order Once! To avoid the hassle of returns and exchanges, please follow our <a href="https://help.icekap.com/en-US/which-size-of-cool-cap-should-i-pick-258537" rel="noopener noreferrer" target="_blank">sizing guide</a> carefully. Measure a few times to be sure, and if you&apos;re between sizes, round up. You can always tighten a larger Cool Cap, but you can&apos;t make a small one bigger. 60-Day Money-Back Guarantee If you don&apos;t love your Icekap, contact us within 60 days for a no-questions-asked refund. <a href="https://help.icekap.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form</a><a></a> Size Exchanges<ul><li dir="ltr" style="text-decoration:none;">If you ordered the wrong size, we&#x2019;re happy to exchange it. You&apos;ll cover the shipping costs for returning the Cool Cap to us. For exchanges you will only need to send the Cap with&#xA0;no gel packs. The Gel Packs are all the same size so there is no need to send these back.&#xA0;</li><li dir="ltr" style="text-decoration:none;">We will cover the shipping cost of the replacement cap to you (no gel packs).</li><li dir="ltr" style="text-decoration:none;">To start an exchange, use our <a href="https://help.icekap.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form</a>.</li></ul> Product Returns<ul><li dir="ltr" style="text-decoration:none;">The customer is responsible for all shipping costs for returns.</li><li dir="ltr" style="text-decoration:none;">International customers are also responsible for any duties or taxes.</li><li dir="ltr" style="text-decoration:none;">To start a return, use our <a href="https://help.icekap.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form</a>. Unrequested returns won&apos;t be accepted.</li><li dir="ltr" style="text-decoration:none;">Once your return is approved, we&#x2019;ll provide a shipping address and instructions</li></ul>Refunds<ul><li dir="ltr" style="text-decoration:none;">Once we receive and inspect your return, we&apos;ll notify you of approval.</li><li dir="ltr" style="text-decoration:none;">If approved, you&apos;ll be refunded on your original payment method within 10 business days.</li><li dir="ltr" style="text-decoration:none;">If you don&apos;t see the refund after 15 business days, contact us at&#xA0;<a href="mailto:support@icekap.com">support@icekap.com</a></li></ul>Damages and Issues Inspect your order upon receipt. Contact us immediately if it&apos;s defective, damaged, or incorrect so we can make it right at <a href="mailto:support@icekap.com">support@icekap.com</a> Gift Cards Gift cards cannot be returned. If you have any other questions please reach out through our&#xA0;<a href="https://help.icekap.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form</a>

Returns & exchanges

<h1 id="currently-accepted-payment-methods">Currently Accepted Payment Methods</h1><h1 style="text-align: left;" id> </h1><img src="https://uploads.gorgias.io/P4k1n6jkjEN2reOX/undefined-a359f3a5-8bf2-433d-9a0a-7987f21ffa33" style="width: 592px;" class="fr-fic fr-dib"><h1 style="text-align: left;" id="-1"> </h1><h1 style="text-align: left;" id="-2"> <img src="https://uploads.gorgias.io/P4k1n6jkjEN2reOX/undefined-adc6dd85-909d-4f18-9943-e5e6bd1b375e" style="width: 568px;" class="fr-fic fr-dib"></h1>

Accepted Payment Methods

Information about sizing and how to pick the correct size of Icekap Cool Cap.

Which size of Cool Cap should I pick?

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<h1 style="text-align: center;" id="now-you-can-checkout-with-yourhsafsa-cards">Now you can checkout with your&#xA0; HSA/FSA Cards</h1><img src="https://attachments.gorgias.help/P4k1n6jkjEN2reOX/hc/3dBwk7WZy52NZ9mO/2024071618-cc76ac6c-d560-45b5-951c-54fcc6cf9bde-sdfsdfsf.svg" style="width: 712px;" class="fr-fic fr-dib"> <a href="https://help.icekap.com/en-US/guide-to-hsa-and-fsas-605559" rel="noopener noreferrer" target="_blank">Click here for more information on HSA/FSA cards&#xA0;</a>

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