Notice:

Thank you for your patience and continued support of Icekap.

We're currently in the process of updating and restocking our Icekap product line. As part of this transition, we're introducing an improved version of our Cold Cap and working with a new manufacturing partner for both our caps and gel packs.

During this changeover, you may notice that some Cool Caps, Cool Cap bundles, and replacement gel packs are temporarily out of stock or unavailable for purchase. In some cases, our website may display a shipping or delivery error during checkout when an item is actually out of stock. We apologize for any confusion this may cause.

Our team is working hard to replenish inventory, and we expect products to begin returning over the coming weeks.

If you need an Icekap for an upcoming chemotherapy treatment or have an urgent medical need, please reach out to us at [email protected]. While we can't guarantee availability, we'll do everything we can to help find the best solution for your situation.

We sincerely appreciate your patience as we complete this transition. These updates are designed to provide an even better Icekap experience, and we're excited to share the new products with you very soon.

Thank you for being part of the Icekap community.

— The Icekap Team

USA Shipping Policy

Here’s an overview of our current shipping policy so you know what to expect when you place an order:

Shipping Options

• Continental U.S. Orders:

  • Small orders: Currently, due to circumstances beyond our control, most orders ship on a 5-business-day timeline

• Chemotherapy Bundle Orders:

  • $39.99 flat-rate shipping within the continental U.S.

• Hawaii & Alaska:

  • $29.99 for standard shipping (usually 7+ business days)

Orders placed after 12 PM EST will be shipped the next business day.

Additional Notes

• We’re not currently able to ship to P.O. boxes.

• We do not ship internationally at this time.

• For customers in Canada, please visit our Amazon page to order.

We know how important timely delivery is, and we’re working to keep shipping as smooth and reliable as possible despite the recent delays.

If you have an urgent need (like for an upcoming chemo appointment), please reach out to us at [email protected] so we can do our best to help.

Warm regards,

IceKap Support