Customer Support
How can I contact Icekap?
We can assist with:. Ordering. Shipping. Returns. Refunds. Exchanges. Sizing. Gel packs. Damaged or missing items. Product care. Migraine-use questions. General chemotherapy cold-cap questions
Does Icekap have a customer service phone number?
Icekap currently provides customer service primarily through email at [email protected]. Our team will work with you directly to answer questions and resolve order or product issues.
Does Icekap have a customer service phone number?
Icekap currently provides customer service primarily through email at [email protected]. Our team will work with you directly to answer questions and resolve order or product issues.
What information should I include when contacting Icekap Support?
Your full name. Order number. Purchase date. Where you ordered. Description of the problem. Photos when relevant. Current shipping address if a replacement may be needed. Please never send sensitive financial or medical information that isn't necessa