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Icekap Therapeutics Inc.

<h2 dir="ltr" id="isPasted">The Icekap Cool Cap was recently updated as part of a larger product redesign.</h2>The new model focuses on improving:<ul><li dir="ltr" style="text-decoration:none;">Overall fit</li><li dir="ltr" style="text-decoration:none;">Ease of use</li><li dir="ltr" style="text-decoration:none;">Gel pack placement</li><li dir="ltr" style="text-decoration:none;">Pocket access</li><li dir="ltr" style="text-decoration:none;">Comfort</li><li dir="ltr" style="text-decoration:none;">Product construction</li></ul>The updated model also simplifies the previous sizing system into Regular and L/XL.

The new model focuses on improving:. Overall fit. Ease of use. Gel pack placement. Pocket access. Comfort. Product construction. The updated model also simplifies the previous sizing system into Regular and L/XL.

Why did Icekap change its sizing and design?

Icekap Sizing & Fit

Which Size of Cool Cap Should I Pick?

Has Icekap Sizing Changed?

How Do I Measure My Head for an Icekap?

What should I do if I am between Icekap sizes?

Does my hairstyle affect Icekap sizing?

Can I adjust how tight my Icekap feels?

Is Icekap sizing based on gender?

Do you still sell the old Icekap sizes or XXL Icekap?

What is Icekap's return policy?

How do I start an Icekap return?

Where do I send an approved Icekap return?

Does Icekap provide prepaid return labels?

Can I exchange my Icekap for a different size?

Do I need to return my gel packs during a size exchange?

What if I ordered the wrong size but my order hasn't shipped yet?

When will I receive my refund?

What if my Icekap arrives damaged, defective, or incorrect?

Can I return an unopened Icekap if I no longer need it for chemotherapy?

Are Icekap gift cards refundable?

Returns, Refunds & Exchanges

How long does Icekap shipping take in the continental United States?

What happens if I place my Icekap order after 12 PM EST?

Does Icekap ship to Hawaii and Alaska?

Does Icekap ship to P.O. boxes?

Does Icekap ship internationally?

I need an Icekap before chemotherapy. Can you expedite my order?

U.S. Shipping

Can I wash my Icekap Cool Cap?

How should I wash my Icekap?

Can I put my Icekap in the dryer?

How do I clean Icekap gel packs?

How should I store my Icekap?

Cleaning & Care

Can Icekap be used for migraines?

When should I put on my Icekap for a migraine?

How often can I use Icekap?

How long does Icekap stay cold?

How can I keep an Icekap cold throughout the day?

Migraines & Headaches

Can Icekap be used during chemotherapy?

Does cold capping guarantee that I will keep my hair during chemotherapy?

How many Icekaps should I bring to chemotherapy?

Why do chemotherapy patients rotate Icekaps?

How long does one Icekap stay cold enough for chemotherapy use?

How should I prepare my Icekap for chemotherapy?

How should I transport multiple Icekaps to chemotherapy?

Does Icekap have a chemotherapy instruction video?

Icekap & Chemotherapy

How many gel packs come with the current Icekap?

Does every Icekap come with gel packs?

Can I buy extra Icekap gel packs?

Can I buy only one specific Icekap gel pack?

How do I put the gel packs into my Icekap?

Can I change Icekap gel packs while they are frozen?

Why do Icekap gel packs become firm when frozen?

What should I do if an Icekap gel pack leaks?

Can Icekap gel packs be used with dry ice?

How should I store spare Icekap gel packs?

11/2025 Why do my Gel Packs Look Different?

Icekap Gel Packs

Where can I buy Icekap?

Are Icekap Cool Caps currently in stock?

Why does Icekap sometimes say it cannot ship to my address?

Why were some Icekap products unavailable?

Are Icekap multi-cap bundles available?

Has the Icekap Cool Cap recently been redesigned?

Ordering & Product Availability

How do I find my Amazon order number?

I gave Icekap the wrong Amazon number. Where do I find the correct one?

I received an older Icekap model from Amazon. What should I do?

My Amazon Icekap was missing gel packs. What should I do?

Amazon Orders

Can I purchase the current Icekap with an HSA or FSA?

Why can't I use my HSA or FSA for the new Icekap if I could previously?

Guide to HSA and FSAs

HSA & FSA Payments

How can I contact Icekap?

Does Icekap have a customer service phone number?

What information should I include when contacting Icekap Support?

Customer Support

Does Icekap work with healthcare professionals?

Can I participate in Icekap product testing?

Healthcare Professionals, Product Testing & Partnerships

Why might information about Icekap look different between Amazon and Icekap.com?

Why did Icekap change its sizing and design?Updated 2 hours ago

The Icekap Cool Cap was recently updated as part of a larger product redesign.